Frequently Asked Questions (FAQs) about Accounting Outsourcing Services
What is outsourcing?
Outsourcing is the practice of delegating business processes to an external provider rather than handling them internally.
In the context of accounting, outsourcing involves entrusting a third-party company with the management of your company's financial records and reporting.
What accounting services are included?
Accounting outsourcing services typically encompass a wide range of tasks, including:
– Preparation of primary documentation;
- Recording primary documents in the accounting system;
- Tax calculation;
– Cost calculation;
- Taxation consultations;
– Payroll calculation and personnel accounting;
– Preparation and submission of tax, financial, and statistical reports;
– Participation in inspections by regulatory bodies;
– Additional accounting and expert services.
How are documents exchanged?
Document exchange between our company and clients can be facilitated through various methods:
– Electronic document management (EDM);
– Document delivery and pickup by our couriers;
– Client-arranged document delivery and pickup.
What communication channels are available for contacting managers?
Clients can conveniently reach our accounting professionals through various channels: - Email; - Telegram groups; - Telegram bots; - Cloud services; - Phone calls.
How is communication structured? How will outsourcing affect our standard processes?
Our communication approach aligns seamlessly with clients' existing workflows, minimizing disruptions to their standard processes. Clients enjoy several advantages over maintaining an in-house accounting team:
- Dedicated account manager: A personal point of contact assigned to each client, ensuring consistent support and responsiveness.
- Access to tax expertise: Leveraging the knowledge and experience of our tax specialists to navigate complex tax matters effectively.
– Uninterrupted accounting services: Ensuring continuous accounting support even in the event of an individual accountant's absence.
What factors determine the cost of accounting services?
The cost of accounting outsourcing varies depending on the volume and complexity of the client's accounting needs. Factors that influence pricing include: - Volume of accounting transactions: The number of invoices, receipts, and other financial records that require processing. - Number of employees: The size of the client's workforce, as payroll and personnel management tasks increase with the number of employees. - Timeliness of document submission: The promptness with which clients provide documents for processing, as delays may necessitate additional effort.
What qualifications and experience do your accountants possess?
Our team of accounting professionals comprises experienced and qualified individuals, including:
- Certified accountants: Possessing relevant certifications and expertise in accounting principles and practices. - Auditors: Skilled in conducting financial audits and ensuring compliance with accounting standards. - Tax consultants: Providing expert guidance on tax laws, regulations, and minimization strategies. - Lawyers: Offering legal counsel and support related to accounting and tax matters.
How quickly will client requests be fulfilled?
The turnaround time for client requests depends on the complexity of the task and our current workload. Typically, requests are handled within 1 hour to 2 business days.
We are a new company and do not have any commercial activities. Do we need to keep accounting records and file reports?
Yes, even companies with no active commercial operations are required to maintain accounting records and submit relevant reports to the authorities.
We have not maintained accounting records for a certain period of time. Can you help us restore the accounting?
Yes, we are ready to help you restore accounting for previous periods. For details, please contact us.
What guarantees do you provide and who is responsible for mistakes?
When concluding a contract, we discuss the distribution of responsibility:
– We are responsible for the correct and timely reflection of primary documents in accounting, preparation of tax and financial reports.
- The client is responsible for the correctness, timeliness and completeness of the information and documents provided.
What is the responsibility of the accounting company?
We reimburse all client expenses for payment of fines and penalties that were caused by errors made in accounting and tax accounting and reporting.
Where will our company's database be located and how can we access it?
The database can be located both on the client's servers and on our servers. In the latter case, we can set up remote access with different levels of rights. If the database is located on our server, we can return it to the client at any time upon request.
How is the transfer of the accounting database carried out?
The transfer is carried out in the most convenient and safe way for the client, in compliance with the legislation. Printed accounting registers are transferred, as well as a copy of the electronic database, if any. The entire transfer process is documented by acceptance and transfer acts to guarantee the safety and confidentiality of data.
How are responsibilities distributed between the client and your company?
The distribution of responsibilities is described at the initial meetings with the client and is fixed in the contract. We distribute roles in accordance with the client's business processes, internal rules and global policy.
Do you have any other questions about our services?
Ask them to us through the form below or contact us by phone or email. We are always ready to answer your questions.
